Frequently Asked Questions:
I don’t understand where we will have the lessons.
I offer distance lessons using Skype. Skype is a free software and a popular platform for video and audio calls. It’s really safe to download and easy to use. It works on PC, notebooks, tablets and smartphones. You’ll also need a good Internet connection.
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Is tutor able to teach two people instead of one?
As long as you and your learning partner both have the same level and are in the same room, tutors will usually be fine with teaching you together (and the cost will be 10$ more). When you book and fill in your details, just make it clear that there are two of you.
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How long will it take to improve my Italian?
There is no single answer. Each student is different and therefore the effort and time it takes to reach your goals varies according to several factors. The more classes you take, and the more exposure to the language you get outside the class, the sooner you will learn the language.
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How many classes per week should I take?
You can take as many classes per week as you want. If you only want to maintain your Italian at the same level, one class a week is fine. If you want to improve your Italian, we recommend a minimum of two classes per week. Of course the more classes you take, the faster your Italian will improve.
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Can you tell me more about the free trial?
During the 30 minute trial session, you’ll be able to practice your target language and get a feel for what it would be like to learn via 1-on-1, online lessons. Your tutor will assess your level and try to understand your needs and interests. This will allow them to customize any lessons you decide to take.
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How do I schedule a free trial session?
Request the 30 minutes trial session here
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Do you supply the learning material?
Yes, I do. I provide everything at no extra cost but if you have an Italian book and you want to use it you con do it.
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How far in advance can I schedule my lessons?
You need to schedule all lessons at least 24 hours before the starting time of the lesson.
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Can I cancel already booked lessons?
Students can cancel a pre-arranged lesson up to 24 hours before the start of that lesson. To do this, students must cancel the lesson sending an e-mail.
Lessons cancelled within 24 hours of lesson commencement cannot be re-credited.
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What if you don’t attend the class?
I try to avoid this, but it could happen. Of course, you will not pay for this lesson and you will receive an apology bonus.
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What is the cost of your lessons via Skype?
Prices are varied and are more affordable than most contracted lessons. You can see our prices here.
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How can I pay?
We usually receive payments using PayPal. It is a very safe payment method. It is not necessary to have a PayPal account: PayPal supports payments of both users with a PayPal account and users without a PayPal account. In the latter case, you will need a credit card.
You can get information visiting our prices and payment page.
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Can I get an invoice?
Yes, 2 or 3 days after the payment you will receive by email a pdf of your invoice.
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Are my payment details safe?
Yes, we use third-party leading payment processors that process your payment. We do not receive any information from them, we only have your contact details.
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